Privacy Policy

Iron Horse Rooftops Privacy Policy

Last updated: 02/23/2026

This Privacy Policy explains how Iron Horse Rooftops (“we,” “us,” “our”) collects, uses, and shares information when you visit our website, request a quote, schedule an inspection, call/text us, or otherwise interact with us.

1) Information we collect

We may collect the following categories of information:

• Contact details: name, phone number, email address.
• Property details: service address, property type, photos you upload, inspection notes, and information you submit about your roof.
• Communications: messages you send us (forms, emails, SMS), call recordings or call metadata (where permitted by law), and appointment requests.
• Technical data: IP address, device type, browser, pages viewed, approximate location (city/state), and referring URLs.

2) How we use your information

We use information we collect to:

• Provide and improve our services (inspections, estimates, repairs, replacements).
• Respond to inquiries and communicate with you by phone, text, and email.
• Schedule appointments and send reminders/updates.
• Create quotes, invoices, and service documentation.
• Prevent fraud, enforce our policies, and protect our business and customers.
• Measure and improve website performance and advertising results.

3) Text messaging & phone calls

If you provide your phone number, you may receive calls or texts from us related to your request (for example: inspection scheduling, appointment reminders, quote follow-ups, or service updates).

• Consent: By submitting your phone number, you consent to receive communications from Iron Horse Rooftops. Consent is not a condition of purchase.
• Message frequency: Varies based on your request.
• Opt out: Reply STOP to texts to opt out. You may also contact us to request removal.
• Rates: Message and data rates may apply depending on your carrier plan.

4) Cookies, analytics, and advertising

We may use cookies and similar technologies to operate our website and understand how visitors use it. We may also use advertising tools (such as Meta/Facebook Pixel and Google tags) to measure ad performance and reach people likely to need roofing services.

• Analytics: Helps us see which pages perform best and improve user experience.
• Advertising pixels: Helps attribute leads and show relevant ads.
• Cookie controls: You can adjust cookie settings in your browser. Blocking cookies may impact site functionality.

5) How we share information

We may share information in these situations:

• Service providers: With vendors who help us run our business (hosting, analytics, forms, CRM, call tracking, appointment scheduling, payment processing). They only get what they need to provide services.
• Legal and safety: If required by law, subpoena, or to protect rights, safety, and property.
• Business operations: If we undergo a business transfer (merger, acquisition, asset sale), information may be transferred as part of that process.

6) Data retention

We keep information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and business needs.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

8) Your choices & rights

You may have rights depending on where you live (for example, to request access, correction, or deletion).

• Access/Update: You can request a copy of or corrections to your information.
• Deletion: You can request deletion, subject to legal/business retention requirements.
• Marketing preferences: You can opt out of marketing messages at any time.

To submit a request, contact us using the details above and include “Privacy Request” in your message.

9) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child provided personal information, contact us and we will take appropriate steps.

10) External links

Our website may contain links to third-party sites (for example, maps, social platforms, or scheduling tools). We are not responsible for the privacy practices of those sites.

11) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above will change when we do. Your continued use of our website after changes means you accept the updated policy.

12) Contact us

If you have questions about this Privacy Policy or our data practices, contact: Iron Horse Rooftops — 405-999-3129 — Kenneth@ironhorserooftops.com .

Note: This template is provided for convenience and should be reviewed for your specific business, tools (CRM/call tracking/booking), and state requirements.